Reduce the pressure of meeting daily demands to support your infrastructure assets by using OS Management solutions.
Meet more of your strategic priorities
With ever-changing demands and increased workloads, IT teams face significant challenges balancing priorities and keeping their OS optimized and maintained.
Leveraging our OS management solution eliminates the everyday responsibility of system and operational maintenance. Our certified, experienced operations team addresses incidents, completes system maintenance, evaluates security and advises on best practices for your environment.
Expert OS support you can rely on
Finding the time to stay current on skill sets, innovations, updates, upgrades, as well as managing cloud server lifecycles and infrastructure can feel impossible.
Our team of OS experts specialize in IBM i, AIX, z/OS, Windows and Linux. Whether your systems are on-premises, in public cloud or private cloud, we can work alongside your team to support, monitor and maintain server-based OS instances worldwide.
- Onboarding support
- 24/7×365 service desk
- Resource configuration (CPU memory and disk configurations)
- Firmware updates including system device and adapter
- Job scheduling
- Backup management
- Performance management
- Operating system upgrades
- Anti-virus and malware protection
- High availability (HA) management
- Manufacturer support
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Data Center and Network Third-Party Hardware Maintenance
The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with”(read more)
The vendor we left was pushing additional services we do not need or want, and the price of the services we were using kept increasing.”(read more)
Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed”(read more)
We Just started using this company this past year , we had multiple meeting about different hardware and plan.”(read more)
Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.”(read more)
Their service has always been accommodating to requests and quick to respond to service issues.”(read more)
Our site has used Service Express' coverage several time in the past two months alone. The service calls have been acted upon without haste and the dispatching of a qualified and knowledgeable technician to the job site was immediate. I put a high value on the service provided to us by Service Express”(read more)
Service Express has always been able to fulfill our needs. They work closely with us to identify changing support needs.”(read more)
As a hardware maintenance vendor, they are easy to work with…”(read more)