Backup and Recovery
Keep your data secure and accessible when you need it most with our proactive backup and disaster recovery services.
BACKUP AS A SERVICE (BaaS)
Customized multiplatform backup
In a multiplatform environment, successful data protection requires robust solutions. Reduce the risk of lost data due to hacking, user error or other types of data center failures with our BaaS solution.
Comprehensive coverage. 24/7 support and strategy for your IBM i, AIX, Linux, Windows and z/OS needs.
Consistent data backup. Using application-aware backups to ensure data integrity, we can integrate with a large number of applications.
Meeting your unique requirements. Deploying the best BaaS solution means we work closely with you to meet your data protection needs.
DISASTER RECOVERY AS A SERVICE (DRaaS)
Mitigate the impacts of a disaster
Do you have a reliable, tested business continuity and disaster recovery plan in place? Ensure complete data recovery during and after a disaster with our flexible DRaaS. You can depend on our fully managed service, including technical expertise, hardware and a secure environment, for a successful recovery.
Disaster Recovery (DR) strategy. Be prepared for all types of disaster scenarios. We work alongside you to audit, identify gaps and address areas of improvement.
Recoverability best practices. Our team assists with testing your DR plan to ensure your IT environment is recoverable for your Recovery Point Objective (RPO) and to meet your Recovery Time Objective (RTO).
Expert support. You’re not alone. We specialize in IBM AS/400, IBM i, AIX, Linux, Windows, z/OS and more.
Recovery Centers
Effectively restore IT operations
Accelerate resolution using our purpose-built facilities. Specifically designed for testing of live applications, live invocations and various scenarios, the recovery centers offer your team the space, security and access to complete a recovery with fewer obstacles.
Convenient workspace. Your recovery team can work onsite in a dedicated recovery suite with access to your data backups, along with other key tools and amenities.
Recoverability best practices. Our team assists with testing your DR plan to ensure your IT environment is recoverable for your Recovery Point Objective (RPO) and to meet your Recovery Time Objective (RTO).
Experienced support. Our DRaaS team tests and improves DR plans year round and is available to help you with your disaster invocations.
Quicker recovery times. Low latency access to our cloud backup service delivers improved efficiency in restoring data and operations.
Additional resources
5 efficient and effective steps to data center disaster recovery are: Continue reading to learn: Disaster recovery is no longer a nice-to-have for most companies. More frequently the choice is to house DR or high availability systems in colocation facilities that are built to handle natural and other disasters. DRaaS is also more common with […]
Rebuilding the Data Center: Disaster Recovery After Historic Flood
When Service Express received the call from a Midwest hospital’s data center that had been flooded, the hardware and service teams immediately created an emergency response plan and raced to help. A group of ten technical engineers were quickly assembled and worked around the clock to prepare over 25 servers within three days.
Strengthening cyber resilience to meet Prudential Regulation Authority (PRA) policies
No business is free of cyber threats, or physical threats to systems or buildings, that could effect a business’s technology. With increasing risk to businesses, the Prudential Regulation Authority (PRA) set the deadline for earlier this year, March 2022, for institutions under their regulation to identify their important business services, define, and outline their impact tolerances.
Service Express
Data Center and Network Third-Party Hardware Maintenance
-
The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with
”(read more) -
The vendor we left was pushing additional services we do not need or want, and the price of the services we were using kept increasing.
”(read more) -
Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed
”(read more)
-
We Just started using this company this past year , we had multiple meeting about different hardware and plan.
”(read more) -
Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.
”(read more) -
Their service has always been accommodating to requests and quick to respond to service issues.
”(read more)
-
Our site has used Service Express' coverage several time in the past two months alone. The service calls have been acted upon without haste and the dispatching of a qualified and knowledgeable technician to the job site was immediate. I put a high value on the service provided to us by Service Express
”(read more) -
Service Express has always been able to fulfill our needs. They work closely with us to identify changing support needs.
”(read more) -
As a hardware maintenance vendor, they are easy to work with…
”(read more)
